Legal

Terms of use

These terms cover this website and nothing else. If we build a system for you, or run one for you, that work is governed by a separate agreement both sides sign — not by anything published here.

  • Last updated
  • Applies to groovymark.com
  • Version 1.0 · template

About these terms

These terms apply to your use of the website at groovymark.com, including every page, diagram and downloadable file published on it. By using the site you accept them. If you do not accept them, stop using the site.

They govern the website only. They are not a services agreement, they do not describe what we would owe you on a project, and nothing on this site commits either of us to anything. See engagement terms are separate.

Who we are

GroovyMark builds custom AI content production and publishing systems, and runs them as a managed service. In these terms, “we” and “us” mean GroovyMark, registered as GroovyMark PVT Ltd, company number PV 00299314, registered office GM HQ, Trace City, Colombo 10, Sri Lanka. We also operate a branch in Perth, Australia. You can reach us at hello@groovymark.com.

How we handle personal data from this site is set out separately in the privacy notice, and what we store on your device is set out in the cookie policy.

The site is information, not an offer

Everything published here — the pipeline stages, the stage timings, the engagement models, the comparisons with other ways of building the same thing — describes how we work. It is published so you can decide whether a conversation is worth having.

It is not an offer capable of acceptance, and using the site or sending an enquiry does not create a contract between us. Scope, deliverables, timelines, prices and service levels exist only in a signed agreement. Anything on the site marked illustrative — sample console output, example run timings, specimen record layouts — is exactly that: an illustration of the shape of the thing, not a performance figure you should plan against.

What we do not guarantee

We write this site carefully and correct it when we find it wrong. We do not warrant that it is complete, current or accurate, and we do not warrant that it is suitable for any decision you are about to make.

That applies with particular force to anything we publish about regulation. Our description of the EU AI Act and of disclosure and provenance obligations is our reading of the rules as they stood on the date at the top of this page. It is not legal advice, your obligations depend on facts we do not know, and you should take your own advice before relying on any of it. To the extent permitted by law, all warranties, conditions and terms implied by statute or common law are excluded from your use of the site.

Intellectual property

The content of this site — the text, structure, design system, page source, diagrams, illustrative console output, and the GroovyMark name and marks — belongs to us or to our licensors, and is protected by copyright and trade mark law.

You may:

  • read the site, and print or save copies of pages for your own reference;
  • quote short extracts in commentary or research, with attribution to GroovyMark and a link to the page you took them from.

You may not:

  • republish, resell or redistribute the content as your own, in whole or in part;
  • use it to build, train, market or operate a competing service, including bulk extraction for that purpose;
  • use our names, marks or client references in a way that suggests endorsement, partnership or approval that does not exist;
  • remove or obscure any copyright, provenance or attribution marking.

Nothing on this site grants you a licence to any of our software, system source or production tooling. Where we build a system for a client, ownership of what we build is dealt with in that client’s agreement, not here.

Acceptable use

Use the site lawfully and leave it working for the next person. Do not:

  • use it for anything unlawful, fraudulent or harmful;
  • attempt to gain unauthorised access to the site, its hosting, or any system or network connected to it;
  • probe, scan or test its security without our written permission;
  • introduce malicious code, or attempt to interfere with its availability;
  • scrape or crawl at a rate that degrades the site for other people, or in breach of the machine-readable rules we publish;
  • use the enquiry form or our published addresses to send unsolicited marketing, bulk messages or anything unlawful.

We can withdraw access, block traffic or remove content without notice where we reasonably believe this section has been breached, and we will report conduct to the relevant authorities where the law requires it. If you find a security problem, we would rather hear from you than from someone else: write to hello@groovymark.com with the details and give us a reasonable period to fix it before publishing.

The site links to places we do not control, including social platforms and regulator and standards bodies. We link because the destination is useful, not because we endorse its content, its owner or its privacy practices. We are not responsible for those sites, and once you leave this one you are on their terms, not ours. Check them before you rely on anything you find there.

Availability and changes to the site

The site is static pages plus one form endpoint, which makes it about as reliable as a website gets, but we do not guarantee that it will be available, uninterrupted or error-free. We may change, move or remove any page, restructure the site, or take it down entirely, without notice and without any obligation to keep a given URL alive. We do not undertake to keep the content current between updates.

Limitation of liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited or excluded.

Subject to that, and to the extent permitted by law:

  • we are not liable for any loss of profit, revenue, business, contracts, goodwill, anticipated savings or data, or for any indirect or consequential loss, arising from your use of this site or from reliance on anything published on it;
  • we are not liable for loss or damage caused by a virus or other harmful material that reaches your systems through your use of the site, or through any site we link to;
  • our total liability in connection with this site, whether in contract, tort (including negligence) or otherwise, is limited to USD 100. Using this site costs you nothing, and this cap is about the site alone — liability for work we are paid to do is set in the agreement covering that work.

This section covers the website. Liability for work we actually do for you is dealt with in the agreement that governs that work. If you use this site as a consumer rather than in the course of a business, your statutory rights are unaffected by anything in this section.

Engagement terms are separate

Both ways of working with us — building the system and handing it over, or having it run as a managed service by us — are governed by a separate written agreement signed by both parties. That agreement, not this site, sets out scope and deliverables, acceptance, who owns what we build, data processing terms and security commitments, fees, term and termination, and the liability position for the work.

Where the signed agreement and this site disagree, the agreement wins. Nothing published here varies it, adds to it, or creates a side commitment alongside it.

Fees and payment

These are the commercial terms we work to. They are summarised here so they are not a surprise on a call; the signed agreement is what actually binds, and where the two differ, the agreement wins.

The managed service is paid monthly, in advance

The plan you choose is billed for the month ahead, not the month behind. Payment is due in the first week of each month. The first month starts the work, and each following month continues it — publishing runs while the month is paid, and pauses when it is not.

You can move up or down a plan between months. A change takes effect from the month it is paid for rather than part-way through one, because the allowance the plan buys is monthly.

A build is paid in three parts

A system built for you is quoted per scope and invoiced against it:

  • 50% before any work begins.
  • 25% before the final round of revisions is delivered.
  • 25% before the system goes live and is handed to you.

Nothing goes live until the fee is settled in full. Deployment, connection to your own channels and accounts, and handover of the credentials you need to operate the system all happen after the final payment, not before it. What transfers to you at that point is the running system and everything needed to run it — the code behind it stays with us, the way a studio keeps its working files, which is also what lets us keep fixing it. If we ever stopped trading, every credential you need to keep it running is handed straight to you.

Revisions and changes of scope

Each deliverable includes a set number of revision rounds, stated in the proposal and typically two. Work beyond the agreed scope is quoted separately and only starts once you have approved that quote in writing. We would rather requote than quietly absorb a change and let the timeline slip without telling you.

Late payment

If a payment has not arrived by the seventh day after it is due, we may pause work until it does. A late fee of 5% of the outstanding amount applies for each further week it remains unpaid. If it goes unpaid for thirty days we may end the engagement.

Pausing is not the same as cancelling: your setup, your data and your channels stay as they are, and work resumes when the account is current.

Refunds

Once work has started, the advance is not refundable, and a monthly fee is not refundable once that month has begun and work has been done in it. We do not refund on the basis of taste or preference where what we delivered matches the scope that was agreed — if it does not match the scope, that is a different conversation and we will put it right.

What the fee does not cover

Third-party running costs are yours and are billed to you by those providers rather than by us: AI model usage, hosting, domains, the publishing and scheduling tools the system posts through, email and newsletter sending, and any paid stock or licensed media you ask us to use. We will tell you what these are likely to come to before you commit to anything.

Delays

Some things only you can supply — access, approvals, brand material, the answers that come out of the first call. Where a delay is caused by waiting on those, it moves the timeline rather than reducing the fee, and it is not a breach on our side. We will say so at the time rather than at the end.

Changes to these terms

We may update these terms. The stamp at the top of the page is the version: this one was last updated on . Continued use of the site after an update means you accept the version then published, so it is worth checking the date if you rely on anything here. Earlier versions are available on request.

Contact

Questions about these terms, requests for permission to use content beyond what intellectual property allows, and security reports all go to hello@groovymark.com. A person reads it, normally within one business day.

Postal address for formal correspondence: GroovyMark PVT Ltd, GM HQ, Trace City, Colombo 10, Sri Lanka.